Accessing the SatVu platform
Get in touch with SatVu to set up an agreement and gain access to the SatVu platform. The agreement will cover a set of core definitions:
- What is the product scope: do you have the ability to task our satellite and/or access the historical data catalog?
- Who in your organisation should access the SatVu platform?
Once an agreement is in place, it’ll be visible on the platform as a contract. Your organisation can have multiple contracts which might have different product scopes or provide access to different people. This helps you organise your projects and enables transparent management of data orders.
Each contract has agreed start and end dates, prices for the data products and a credit limit. Further information on the controls and restrictions of the contract can be found in Contract Restrictions.
Creating a platform account
Once the contract is set up and you are listed in the contract, you will receive a verification email. The link in the email sends you to the SatVu platform starting page where you set up your account. Click on “Forgot password?” and follow the instructions.
After logging into the platform, you will land on the Dashboard page where you can select the contract to proceed to satellite tasking or to access the historical data catalog.
Billing mechanism
The SatVu platform provides a transparent and secure mechanism for managing purchases. Every single contract has a defined credit limit. The limit defines the maximum value that can be spent on the contract - helping to manage spending in a controlled way. To increase your credit limit, please contact your SatVu sales representative.
The platform has two product offerings that will deduct money from the credit limit: catalog and tasking. In both cases, the equivalent value or cost will be deducted from your credit limit once you place an order. However, the invoicing differs between them:
- For catalog orders, the data is delivered immediately, so all catalog orders will be invoiced.
- For tasking orders, data will be delivered at some point in the future. So, even though we will deduct money from the credit limit, you will not be invoiced before we successfully deliver the data.
Please note that in both cases, you will be invoiced only for successfully delivered data that matches the data requirements you specified.